1) The service was really, really slow. It took nearly an hour for us to get our appetizer after waiting for nearly half an hour for a table. There were lots of staff walking back and forth and apologizing for the wait, but nothing seemed to be coming out of the kitchen in a timely manner.
2) When we finally received our order (7 Layer Dip) it was cold. Not room temperature or lukewarm, but straight-from-the-fridge cold in the middle and the cheese on top was actually starting to harden. Not sure if they pre-make the dips and pop them in the fridge, but someone forgot to put ours in the oven to warm up.
Again, our server was apologetic and the manager came by to give us the meal on the house as well as his personal card with an offer for free wings next time we came back. I can honestly say that although they are apologetic, that was two incidences that I’m not sure warrants a third – free wings or not. A good restaurant should have good service, absolutely – but to consistently have to apologize for the kitchen? I’d say there are bigger problems that need to be addressed there. So, thank you for the free wings Kelsey’s – maybe one day. Maybe.
45 Chisholm Drive, Milton